Ethnic and national diversity has increased over the past decade in many countries across Europe. With increase in migration, the importance of taking account of multiculturalism, cultural beliefs, traditions and behaviors has increased. Deficit of cultural competence in healthcare professionals and lack of access to reliable information may influence parental intention to treat and/or diagnose a child health problem themselves. It may also increase parental anxiety and bring mistrust to clinicians, which are all known to impact quality of life and personal relationships.

This Task Force will assess beliefs, attitudes, and decision making in parents of allergic children living across Europe to help better understanding of these factors’ role in their lives. Outcomes of the project may serve as a basis for the guidelines and will help with the patient, parent and physician education activities.

Public outreach is an important responsibility for doctors and researchers to find out what the public want to know, share the results of research and improve the public’s understanding of allergy and immunology. Members of the public will be invited to participate in the Clinical Village for the first time during the London EAACI Congress in June 2020. The Clinical Village will have three interactive models of the lung, gut and a 'low allergy' garden to provide information on environmental allergies. During the Clinical Village we plan to use questionnaires to ask the public how useful they found the exhibits, whether this improved their knowledge and what they would like to see at future outreach events. We also plan to capture

interactions on video between the public and the healthcare professionals at these three interactive stations; these videos will be used for future meetings

and be available online for the public and health care professional through the EAACI online media library and patient portal.

Nurses and Allied Health Care professionals (AHP) are increasingly involved in allergy care and prevention, helping to ensure optimal care and provide needed reassurance personalized education and ongoing therapeutic support in order to help patients of all ages to balance safety with normal living. It is therefore important to ensure that all patients and families living with an allergy have access to an allergy team which includes not only specialist doctors, but also nurses, dietitians, psychologists and other important AHP, so that holistic care can be provided. This Task Force will provide a blueprint for an optimal allergy service. Ultimately, the work of the task force may help to optimize management and improve quality of life for children, teens, adults, parents and families.

The person with an allergy (patient) is central to the building of a service. In order for this to happen in a way which is accessible to the patient there needs to be a understanding of the possibilities and limitations of individual professionals providing care: this understanding needs also to be reached by those who are not allergy trained but who encounter aspects of allergic disease in their everyday practice and who may need assistance in identifying those within a pathway who are best placed to provide the necessary assistance.